FAQ

113 Spring is an evidence-based well-being space in SoHo, New York, where themes change every few months. We offer curated products, experiences, and cutting-edge services—all inspired by nature and the latest research. Our mission is to support your well-being at every level, drawing on the wisdom of nature, innovative partners, and a holistic approach that cares for you, our community, and the planet. Discover your personal longevity focus, book unique services, join expert talks, enjoy nourishing culinary experiences, and explore our selection of innovative products. Each visit is designed to offer personalized insights and fresh perspectives for your own well-being journey.

Each season we feature a theme that shapes everything we offer—from the services we provide and the experiences we create to the products we curate. Each theme is inspired by nature's rhythms and reviewed by experts, creating a cohesive journey around a specific aspect of well-being.

Our space-wide curations change every three to six months.

We're building a team of curious, motivated, purpose-driven individuals who bring distinct perspectives and thrive in collaboration. To explore opportunities and learn more about working with us, please reach out to hello@113spring.com.

We love connecting with innovative brands and startups that align with our Care Principles and mission. Whether you're interested in having your products featured in our space or exploring other partnership opportunities, we'd love to hear from you. Please contact hello@113spring.com with details about your company and how you envision working together.

Our flagship location is in SoHo, New York City at 113 Spring St., New York, NY 10012.

Mon: Closed

Tue — Wed: 11am — 6pm

Thu — Fri: 12pm — 7pm

Sat — Sun: 11am — 6pm

You can contact us at hello@113spring.com.

Yes, we welcome walk-ins during our operating hours, except on Mondays (closed). Feel free to stop by Tuesday through Sunday—no appointment needed.

At 113 Spring, you can choose from a range of unique experiences designed to support your well-being:

Services & Experiences: Book cutting-edge, one-on-one sessions and multi-sensory programs you won't find anywhere else.

Events: Connect with others through expert-led talks, hands-on workshops, and social gatherings.

Learn more about our available experiences here.

You can book services, experiences, and events directly through our website or in person at 113 Spring St. After booking, you'll receive a confirmation email with all the details. If you need assistance, our team is happy to help in-store or via hello@113spring.com.

Yes, services, experiences, and events require payment at the time of booking to confirm your reservation. For details on payment options or specific sessions, check the booking page or ask our team for assistance.

We currently only offer in-person experiences at our SoHo location. To explore our full range of experiences and services, visit our bookings page.

Yes, we'd love to host your private event. Please reach out to hello@113spring.com for details. You can also visit our Events & Services page for more information.

Services (One-on-One Sessions):

• More than 24 hours in advance: Cancel or reschedule through your confirmation or reminder emails for a full refund.
• Within 24 hours: Email us. Refunds are generally not available, though exceptions may be made at staff discretion. Rescheduling is not guaranteed.

Events (Group Experiences):

• More than 24 hours in advance: Cancel through your confirmation or reminder emails (no refunds provided).
• Within 24 hours: No cancellations, refunds, or rescheduling available.

Questions? Our team is happy to help at hello@113spring.com.

Currently, our products are only available for purchase in-store. Online ordering and shipping will be available soon. Thank you for your interest and patience.

Yes, each theme introduces a new curated selection of products. You'll discover fresh and unique items every season, so there's always something new to explore.

Most products are theme-specific and available for a limited time. A few may stay available while supplies last, and we sometimes bring back favorites.

Our curated product selection is always available for browsing and purchasing, whether you're here for an experience or just to explore what's new.

Yes. Nature, its ecosystems, and rhythms inspire everything we create at 113 Spring. Our products are carefully chosen using our Care Principles—a framework that ensures everything we offer supports thoughtful, responsible living. We partner exclusively with organizations committed to sustainability and ethical sourcing, and we encourage our partners to continuously improve their practices. Our spaces and operations work with natural systems, not against them, reflecting our commitment to caring for our clients, partners, and the planet.

We accept all major credit cards, debit cards, and mobile payment options like Apple Pay and Google Pay. For in-store purchases, we also accept cash. If you have questions about a specific payment method, just ask our team.

Unopened products with receipt can be returned or exchanged within 30 days of delivery. For assistance, please use our Returns Portal or reach out to our team at hello@113spring.com. Learn more about our return policy.

We want everyone to enjoy our nutrition program with confidence. We provide a detailed ingredients and allergen list for all menu items here. If you have specific dietary needs or questions about ingredients, please ask a team member when you visit—we're always happy to help you find options that work for you.